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How To Say No To A Client

When working in the freelance work world, we are tempted to take on most of the contracts that come our way.

Sadly, there are some times that project is not going to work out in our best interest. It is hard to know when to say when or how to say no to a potential client.

Saying no is a very hard thing for most of us to do. We are programmed or raised from childhood to try to please others.

We learn early on that we get more praise or positive reinforcement by doing what our parents or teachers want from us, rather than to buck the system.

Since we are trained in this matter, it makes it hard for us as adults to learn a different tack when working in a business environment.

Since it is in your best interest to learn how to do this in a professional manner, think about how you would like to say no before turning down a client.

If the job is not a good fit for you explain this to the client but let them know that you would be happy to help them with other types of work in the future and be specific on what types of work you are willing to do.

This allows the client to look for the best candidate for the job and also gives you potential work in the future as well.

About Stephanie Watson

Mom | Wife | Virtual Assistant | Content Strategist
Stephanie has been working from home for over 20 years as a virtual assistant, template bender, and content writer. She's currently transitioning to business coach. You can learn more about her at her website


  1. I am slowly getting better at the ‘no’ thing. I want to earn money doing something I find enjoyable. For the less enjoyable things that I am good at, I pretty much just raise the price of those tasks until it’s worth my while to put up with not wanting to do them. So, while I will run a forum for a very cut rate, or provide social buzz for peanute, I will charge full rates for writing press releases and articles. I may be good at those latter things, but I am burned out from doing them.

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